PRIVACY ⚡

Privacy Policy
Last updated: April 14, 2025

At Solarix Minecraft server ("Server"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our Server, website (https://shop.solarixmc.com/), or Discord community (https://dsc.gg/solarix). By using our services, you agree to the practices described here. This policy complies with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect
We collect minimal data necessary to provide a fun and secure experience on our Server, which currently offers Survival mode and plans to include minigames like boxfight, bedwars, and oneblock. The types of data we collect are:
- Gameplay Data: Your Minecraft username, UUID, in-game activities (e.g., chat messages, block placements, crafting), and statistics (e.g., survival progress, future minigame scores). This helps us run the game, track achievements, and create leaderboards.
- Technical Data: Your IP address, device information, Minecraft client version, and connection logs. We use these to ensure Server stability, detect cheating (e.g., hacks), and protect against threats like DDoS attacks.
- Purchase Data: Details related to transactions made via https://shop.solarixmc.com/, such as transaction IDs and purchase history for ranks, items, or donations. We do not store payment card details; these are handled by our payment processor.
- Communication Data: Information you provide through Discord tickets (https://dsc.gg/solarix), emails to [email protected], or in-game reports, such as ban appeals, bug reports, or feedback.
- Optional Data: Any additional information you voluntarily share, like Discord profile details or survey responses.
We avoid collecting sensitive personal data (e.g., real names, addresses) and ask you not to share such information.

2. How We Use Your Data
We use your data to:
- Operate the Server, including Survival mode and upcoming minigames, ensuring smooth gameplay and fair competition.
- Enforce our Terms of Service by monitoring for violations like hacking, griefing, or unauthorized trading.
- Protect the Server from security risks, such as DDoS attacks, by analyzing IP and connection data.
- Process and fulfill purchases made on https://shop.solarixmc.com/, delivering in-game perks or ranks.
- Respond to your inquiries, ban appeals, or bug reports via Discord or email.
- Improve the Server by analyzing gameplay trends, balancing future minigames, and fixing issues.
- Meet legal requirements, such as retaining transaction records or responding to authorities.

3. Legal Basis for Processing
We process your data under GDPR based on:
- Consent: Your agreement to this policy by using the Server.
- Contract: To deliver gameplay and purchase services as outlined in our Terms.
- Legitimate Interests: To maintain security, prevent fraud, and enhance the Server experience.
- Legal Obligation: To comply with laws, like tax or data protection regulations.
You can withdraw consent at any time (see Section 8), but this may affect your access to the Server.

4. Sharing Your Data
We do not sell or share your personal data with third parties, except in these cases:
- Service Providers: Our payment processor and hosting services may access limited data to process transactions or run the Server. They are bound by strict confidentiality agreements.
- Legal Obligations: We may share data if required by law, court order, or to defend our rights, such as investigating cyberattacks.
- Public Features: Your username, stats, and chat messages may be visible to other players in-game or on leaderboards.
All data sharing complies with GDPR standards.

5. Data Retention
We keep your data only as long as needed:
- Gameplay and technical data: Retained while your account is active, or up to 12 months after inactivity, to prevent ban evasion.
- Purchase data: Kept for 7 years to comply with tax and accounting laws.
- Communication data: Stored until issues are resolved, or up to 12 months for reference.
After these periods, we securely delete or anonymize your data, except where required by law.

6. Data Security
We use robust security measures, including encryption, secure servers, and firewalls, to protect your data. We monitor for threats like DDoS attacks, hacking, or exploits to keep the Server safe. While we strive to secure your information, no system is completely immune to risks. If you suspect a security issue, contact us immediately at [email protected] or via Discord (https://dsc.gg/solarix).

7. Children’s Privacy
Our Server is not designed for children under 13, in line with COPPA and GDPR. Users under 18 must have parental consent. If we discover data from a child under 13 without consent, we will delete it promptly. Contact us if you have concerns about underage data collection.

8. Your Data Protection Rights
As an EU user, you have the following GDPR rights:
- Access: Request a copy of your stored data.
- Rectification: Fix incorrect or outdated data.
- Erasure: Ask us to delete your data, subject to legal retention requirements.
- Restriction: Limit how we use your data in certain cases.
- Data Portability: Receive your data in a machine-readable format.
- Objection: Challenge data processing based on legitimate interests.
- Withdraw Consent: Stop consenting to data collection, which may end your Server access.
To exercise these rights, submit a ticket on Discord (https://dsc.gg/solarix) or email [email protected]. We’ll respond within 30 days. You can also file a complaint with the Czech Data Protection Office or your local authority.

9. International Data Transfers
Some of our providers may operate outside the EU. We ensure data transfers meet GDPR requirements through Standard Contractual Clauses or equivalent safeguards to protect your privacy.

10. Third-Party Services
Our website or Discord may link to external services, like payment processors. We are not responsible for their privacy practices. Please review their policies before providing data.

11. Updates to This Policy
We may revise this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted at https://shop.solarixmc.com/legal/privacy. Check periodically for changes. Continued use of the Server after updates means you accept the new policy.

12. Contact Us
For questions, data requests, or privacy concerns, reach us at [email protected]. For urgent issues, like suspected data breaches, open a ticket on our Discord at https://dsc.gg/solarix.

Thank you for being part of the Solarix community! We’re dedicated to keeping your data safe while you enjoy our Server.